חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Bookmarks- tried all your solutions, and i still cant retrieve or add new bookmarks

  • 5 תגובות
  • 1 has this problem
  • 2 views
  • תגובה אחרונה מאת harwood.james

more options

I have tried a your support suggestions to restore my bookmarks. Ive replaced places.sqlite and all other files, and still unsuccessful. I attempted to restore from a previous date, but a error occurs "unable to process backup file". I've restarted the computer. Ive uninstalled the program and reinstalled. I don't have any addon's that i've installed.

PLEASE HELP ME! I don't want to use chrome!

I have tried a your support suggestions to restore my bookmarks. Ive replaced places.sqlite and all other files, and still unsuccessful. I attempted to restore from a previous date, but a error occurs "unable to process backup file". I've restarted the computer. Ive uninstalled the program and reinstalled. I don't have any addon's that i've installed. PLEASE HELP ME! I don't want to use chrome!

כל התגובות (5)

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

It says it is unable to verify; I have uninstalled and reinstalled, but still same problem

more options

Hi, did you follow the rest of what cor-el said regarding deleting places.sqlite ??

more options

Yes I did, multiple times, I also verified no other copies of Firefox or places file are on my computer. I really love Firefox the best, so this sucks....