In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

bp-cb33b955-ebd5-440b-95b2-3be4f0180315 2018-03-15 10:32 AM bp-0ef0fe00-8d0c-4ef3-bfeb-892a20180315 2018-03-15 10:31 AM bp-f6ff155d-5b8d-4d97-8eae-6cf7f0180315 2018-03-15 10:31 AM bp-f87b6320-a562-44e6-81f3-013c90180315 2018-03-15 10:29 AM bp-df4e9b46-d0d2-45f4-804d-fe8e91180314 2018-03-14 11:36 AM bp-a1d4b7c2-b266-4e8e-8f84-37ea41180312 2018-03-12 06:01 PM bp-bbef4153-1398-4bde-ac36-c71ef1180312 2018-03-12 03:19 PM bp-300b0420-74ac-45c5-b200-10a431180312 2018-03-12 03:19 PM bp-c7e295cd-4fdb-49ad-8644-353fa1180312 2018-03-12 10:53 AM bp-77e780cf-f8e7-4ad6-b155-ad1591180306 2018-03-06 07:10 PM

Well done.

Product Firefox Release Channel release Version 58.0.2 Build ID 20180206200532 OS Windows 10 OS Version 10.0.16299

bp-cb33b955-ebd5-440b-95b2-3be4f0180315 bp-0ef0fe00-8d0c-4ef3-bfeb-892a20180315

Signature: ProcessExecutableMemory::allocate

No Modules flagged

This is for Sumo's Related Bugs 1344539 RESOLVED FIXED Crash in ProcessExecutableMemory::allocate

Note: Memory use 90 percent. +++++++++++++++++++++++++++++++++++++++++++ bp-f6ff155d-5b8d-4d97-8eae-6cf7f0180315 Signature: OOM | small

No Modules flagged

Attention Sumo's There are 35 related bug reports.

I noticed you updated from Version 58.0.2 to Firefox 59.0 Is the problem still there? Any crashed with Firefox 59.0 ?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

Yes. It just crashed again. I went into Youtube, clicked a video, and FF crashed hard. As it did, another screen popped up for a split second with coloured writing but it was so fast I could not see it properly.

This is the code from the crash

AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4835 AdapterSubsysID: 062e1028 AdapterVendorID: 0x8086 Add-ons: rf-firefox%40siber.com:8.4.7.7,%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:7.2.1,activity-stream%40mozilla.org:2018.02.17.0026-173e2795,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.6,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:25.0.0,shield-recipe-client%40mozilla.org:80,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:59.0 AvailablePageFile: 4952064 AvailablePhysicalMemory: 2114850816 AvailableVirtualMemory: 140734457671680 BIOS_Manufacturer: Dell Inc. BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 1698380382208 BreakpadReserveSize: 83886080 BuildID: 20180310025718 CPUMicrocodeVersion: 0x2a ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1521102122 EMCheckCompatibility: true Email: [email protected] FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1521101575 MozCrashReason: MOZ_CRASH() Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 062e1028, AdapterDriverVersion: 20.19.15.4835 FP(D00-L1000-W00001000-T000) D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ DXVA2D3D11? DXVA2D3D11+ OOMAllocationSize: 1048576 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 42751174 StartupCrash: 0 StartupTime: 1521101575 SystemMemoryUsePercentage: 75 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180310025718","version":"59.0","vendor":"Mozilla","platformVersion":"59.0","xpcomAbi":"x86_64-msvc","hotfixVersion":null,"updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8072,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":16299,"windowsUBR":125,"installYear":2018},"hdd":{"profile":{"model":"SK hynix SC210 mSATA 256GB","revision":"20001L00"},"binary":{"model":"SK hynix SC210 mSATA 256GB","revision":"20001L00"},"system":{"model":"SK hynix SC210 mSATA 256GB","revision":"20001L00"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"062e1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4835","driverDate":"10-16-2017","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","gpuProcess":{"status":"unavailable"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["AVG Antivirus"],"antispyware":["AVG Antivirus"],"firewall":["AVG Antivirus"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.search.region":"ZA","browser.search.widget.inNavBar":false,"browser.startup.page":3,"privacy.trackingprotection.enabled":true,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":4},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"attribution":{"campaign":"switch","content":"landingpage","medium":"lp","source":"%2528other%2529"}},"profile":{"creationDate":17477,"resetDate":17592},"addons":{"activeAddons":{"[email protected]":{"version":"8.4.7.7","scope":1,"type":"extension","updateDay":17593,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"RoboForm, the #1 ranked Password Manager makes your life easier by remembering passwords and logging","name":"RoboForm Password Manager","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17592,"signedState":2},"{b9db16a4-6edc-47ec-a1f4-b86292ed211d}":{"version":"7.2.1","scope":1,"type":"extension","updateDay":17603,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Download Videos from the Web","name":"Video DownloadHelper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17603,"signedState":2},"[email protected]":{"version":"2018.02.17.0026-173e2795","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"2.0","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"0.9.6","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Follow-on Search Telemetry","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"1.0","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"1.0","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Photon onboarding","name":"Photon onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"25.0.0","scope":1,"type":"extension","updateDay":17568,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"80","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Client to download and run recipes for SHIELD, Heartbeat, etc.","name":"Shield Recipe Client","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"1.1","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"59.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568,"updateDay":17605},"activePlugins":[{"name":"Shockwave Flash","version":"28.0.0.137","description":"Shockwave Flash 28.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17540}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.7.1","userDisabled":false,"applyBackgroundUpdates":2},"gmp-widevinecdm":{"version":"1.4.8.1008","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 ThreadIdNameMapping: 3396:"Gecko_IOThread",6080:"Timer",13100:"Link Monitor",8424:"Socket Thread",756:"JS Watchdog",1132:"BGReadURLs",10796:"Hang Monitor",9756:"Cache2 I/O",2648:"Cookie",13032:"DOM Worker",7412:"IPDL Background",3040:"L

And again

Add-ons: rf-firefox%40siber.com:8.4.7.7,%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:7.2.1,activity-stream%40mozilla.org:2018.02.17.0026-173e2795,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.6,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:25.0.0,shield-recipe-client%40mozilla.org:80,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:59.0 AvailablePageFile: 3960832 AvailablePhysicalMemory: 1695408128 AvailableVirtualMemory: 140734438752256 BIOS_Manufacturer: Dell Inc. BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 2075712421888 BreakpadReserveSize: 83886080 BuildID: 20180310025718 CPUMicrocodeVersion: 0x2a ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1521105641 Email: [email protected] FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: DXVA2D3D11 video decoding is disabled due to a previous crash. (t=2850.04) |[31][GFX1-]: GFX: D3D11 detected a device reset in ResizeBuffers (t=2977) |[32][GFX1-]: Could not resize the swapchain (0x556,0x307) (t=2977) |[18][GFX1-]: LayerManager::EndTransaction skip RenderLayer(). (t=2976.9) |[19][GFX1-]: (nsWindow) Detected device reset: 4 (t=2976.9) |[20][GFX1-]: D3D11 swap chain failed to present: 0x887a0005 (t=2976.9) |[21][GFX1-]: (nsWindow) Finished device reset. (t=2976.97) |[22][GFX1-]: [D3D11] 2 CreateTexture2D failure Size: Size(1366,133)texture11: false Code: 0x8007000e (t=2976.97) |[23][GFX1-]: Failed buffer for 0, 0, 1366, 133 (t=2976.97) |[24][GFX1-]: [D3D11] 2 CreateTexture2D failure Size: Size(1349,642)texture11: false Code: 0x8007000e (t=2976.97) |[25][GFX1-]: Failed buffer for 0, 0, 1349, 642 (t=2976.97) |[26][GFX1-]: [D3D11] 2 CreateTexture2D failure Size: Size(371,33)texture11: false Code: 0x887a0005 (t=2976.97) |[27][GFX1-]: [D3D11] 2 CreateTexture2D failure Size: Size(1366,73)texture11: false Code: 0x887a0005 (t=2977) |[28][GFX1-]: Failed buffer for 0, 36, 1366, 73 (t=2977) |[29][GFX1-]: [D3D11] 2 CreateTexture2D failure Size: Size(265,22)texture11: false Code: 0x887a0005 (t=2977) |[30][GFX1-]: [D3D11] 2 CreateTexture2D failure Size: Size(960,16)texture11: false Code: 0x887a0005 (t=2977) InstallTime: 1521101575 MozCrashReason: MOZ_CRASH() Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 062e1028, AdapterDriverVersion: 20.19.15.4835 FP(D00-L1000-W00001000-T000) D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+ DXVA2D3D11? DXVA2D3D11- DXVA2D3D9? DXVA2D3D9+ OOMAllocationSize: 1048576 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 42754693 StartupCrash: 0 StartupTime: 1521104313 SystemMemoryUsePercentage: 79 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180310025718","version":"59.0","vendor":"Mozilla","platformVersion":"59.0","xpcomAbi":"x86_64-msvc","hotfixVersion":null,"updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8072,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":16299,"windowsUBR":125,"installYear":2018},"hdd":{"profile":{"model":"SK hynix SC210 mSATA 256GB","revision":"20001L00"},"binary":{"model":"SK hynix SC210 mSATA 256GB","revision":"20001L00"},"system":{"model":"SK hynix SC210 mSATA 256GB","revision":"20001L00"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"062e1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4835","driverDate":"10-16-2017","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","gpuProcess":{"status":"unavailable"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["AVG Antivirus"],"antispyware":["AVG Antivirus"],"firewall":["AVG Antivirus"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"accessibility.force_disabled":1,"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.search.region":"ZA","browser.search.widget.inNavBar":false,"browser.startup.page":3,"privacy.trackingprotection.enabled":true,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":4},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"switch","content":"landingpage","medium":"lp","source":"%2528other%2529"},"defaultSearchEngine":"google","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google.xml","origin":"default","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8&client=firefox-b"}},"profile":{"creationDate":17477,"resetDate":17592},"addons":{"activeAddons":{"[email protected]":{"version":"8.4.7.7","scope":1,"type":"extension","updateDay":17593,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"RoboForm, the #1 ranked Password Manager makes your life easier by remembering passwords and logging","name":"RoboForm Password Manager","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17592,"signedState":2},"{b9db16a4-6edc-47ec-a1f4-b86292ed211d}":{"version":"7.2.1","scope":1,"type":"extension","updateDay":17603,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Download Videos from the Web","name":"Video DownloadHelper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17603,"signedState":2},"[email protected]":{"version":"2018.02.17.0026-173e2795","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity 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download and run recipes for SHIELD, Heartbeat, etc.","name":"Shield Recipe Client","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17568},"[email protected]":{"version":"1.1","scope":1,"type":"extension","updateDay":17605,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":tr

The crash report is several pages of data. We need the report numbers to see the whole report.

most recent

Report ID Date Submitted bp-e7ecfa55-99ae-4d20-9b53-e6f011180315 2018-03-15 11:47 AM bp-a0605af6-4a0a-4a23-bb83-f0f8e1180315 2018-03-15 11:21 AM bp-cb33b955-ebd5-440b-95b2-3be4f0180315 2018-03-15 10:32 AM

Product Firefox Release Channel release Version 59.0 Build ID 20180310025718 OS Windows 10 OS Version 10.0.16299

bp-e7ecfa55-99ae-4d20-9b53-e6f011180315 Signature: OOM | small

Total Virtual Memory = 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory = 140,735,742,644,224 bytes (140.74 TB) Available Page File = 5,775,360 bytes (5.78 MB) Available Physical Memory = 1,987,768,320 bytes (1.99 GB) System Memory Use Percentage = 76

Attention Sumo's there are 35 related bug reports

aswJsFlt.dll = avast! +++++++++++++++++++++++++++++++++++++++++++++++ bp-a0605af6-4a0a-4a23-bb83-f0f8e1180315 Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash |js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer:: moveToTenuredSlow

Total Virtual Memory = 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory = 140,734,438,752,256 bytes (140.73 TB) Available Page File = 3,960,832 bytes (3.96 MB) Available Physical Memory = 1,695,408,128 bytes (1.7 GB) System Memory Use Percentage = 79

DropboxExt64.19.0.dll = Dropbox

aswJsFlt.dll = avast!

This is for Sumo's Related Bugs 1416276 RESOLVED DUPLICATE Crash in OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenuredSlow

1257387 NEW --- crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured

Check avast! for updates. If the problem continues, disable it.

Check Dropbox for updates.

That's strange. I don't see Avast installed on my computer? It does not appear in my apps list.

I called for more help.