We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

how can someone change my password without being able to access my email

  • 4 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת Jolico9

more options

Today I got word that my Mozilla account has had a password change. I did not do this. How do I undo it or change my password, now that I don't know the password which has been changed deceitfully, I fear.  ?????

Today I got word that my Mozilla account has had a password change. I did not do this. How do I undo it or change my password, now that I don't know the password which has been changed deceitfully, I fear. ?????

כל התגובות (4)

more options

hi, if you have not triggered the action that lead to this notification email then please reset your firefox account password and your email password immediately!: https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account#w_iaove-received-an-email-from-firefox-accounts-what-should-i-do

more options

How do I change my firefox account password since you have to know the password to change the password. I can, however, change my email password immediately and I will. But can you clarifly how one can change your password when they do not have your password? And, how do I do it?

more options

you can perform a password reset/change action for your firefox account through https://accounts.firefox.com/reset_password

if somebody has performed that procedure successfully it means they at least need to be in control of your mail account unfortunately in order to access the mail verification link to get the password changed (as you will see when you go through it yourself) - that's why you should change the email password as well!

more options

I must have a spy, because there is no way my passwords could otherwise be compromised. Thank you Phillip for your help. I did, indeed, change all passwords.