חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Why am I confronted with a blank page, after logging in, unless I disable my tracking blocker?

  • 1 תגובה
  • 1 has this problem
  • 8 views
  • תגובה אחרונה מאת Wesley Branton

more options

Starting Aug. 9th, I have not been able to get on the page that lists my prescription medication, unless I disable my tracking blocker add-on. When I do this, a bunch of trackers swarm in like hornets and plant tracking cookies. Customer service speculates that the blocker is not allowing the website to read their cookie. Is there a way to free up that cookie without losing my Do-Not-Block protection?

Starting Aug. 9th, I have not been able to get on the page that lists my prescription medication, unless I disable my tracking blocker add-on. When I do this, a bunch of trackers swarm in like hornets and plant tracking cookies. Customer service speculates that the blocker is not allowing the website to read their cookie. Is there a way to free up that cookie without losing my Do-Not-Block protection?

כל התגובות (1)

more options

Some websites will not function properly with tracking protection or adblocking add-ons enabled. You will either need to disable the add-on when visiting that website or add that website to the add-ons whitelist.

Every add-on is different, so it would probably be best if you contacted the developer of the add-on for more information on how to add the website to the list of exceptions.