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I get an error message saying too many recipients when there is only 1 recipient

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DochollidayIOW
DochollidayIOW
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I tried to send and email to multiple recipients and got this message but it changed the email address each time.

An error occurred while sending mail. The mail server responded: 4.1.1 626rb7nvIwhW1 Too Many Recipients (TT501). 

Please check the message recipient "[email protected]" and try again.

I now get the same message when I send an email to a single recipient. The email address is correct. How do I fix this?

I tried to send and email to multiple recipients and got this message but it changed the email address each time. An error occurred while sending mail. The mail server responded: 4.1.1 626rb7nvIwhW1 Too Many Recipients (TT501). Please check the message recipient "[email protected]" and try again. I now get the same message when I send an email to a single recipient. The email address is correct. How do I fix this?

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Matt
Matt
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some mail providers issue this error if you are not logged into their mail system when you try to send mail.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.