Firefox Hello says something went wrong. WHAT went wrong?
When I open Firefox Hello and click "start a conversation" this is what happens:
- A conversation window opens with the text "name this conversation".
- My webcam's LED illuminates.
- An orange microphone icon and an orange camera icon briefly appear.
- A second later, the icons disappear, a sound plays, and the conversation window text changes to "something went wrong."
There is no output in the web developer console. There is no output in the about:webrtc log. (I clicked both "Start debug mode" and "Start AEC logging" beforehand.) The only output on stdout or stderr is this:
console.error: Loop on error: update:qoIqDrw_vOQ
1. What went wrong?
2. How can it be fixed?
3. Why in the world does this unbelievably useless error message exist?
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Hi,
We are sorry there was an issue with the service on Sunday that has now been resolved. You should be able use Hello again as normal.
Sorry for any inconvenience.