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אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

have just downloaded firefox and cannot get into farmville 2, keeps asking me to log in

Unicorn13
Unicorn13
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I cannot get into farmville 2 on firefox, it keeps asking me to log in, I have no problems on chrome which has asked me to download it on firefox as problems have arisen with farmville so I decided to try it, have no problems with facebook or other apps

I cannot get into farmville 2 on firefox, it keeps asking me to log in, I have no problems on chrome which has asked me to download it on firefox as problems have arisen with farmville so I decided to try it, have no problems with facebook or other apps

כל התגובות (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Is this problem on http://zyngagames.com/ and you're trying to login using your Facebook account? Another user reported the same problem this afternoon.

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?