חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Thunderbird showing 63 unread messages, when there are none

  • 7 תגובות
  • 2 have this problem
  • 102 views
  • תגובה אחרונה מאת Zenos

more options

In the inbox, it shows 63 unread messages. I have checked manually and there are none. I have also hit the button to mark all messages as read, and it still shows that 63 messages are unread. This occurred on my old computer and has followed thru to the new one.

In the inbox, it shows 63 unread messages. I have checked manually and there are none. I have also hit the button to mark all messages as read, and it still shows that 63 messages are unread. This occurred on my old computer and has followed thru to the new one.

פתרון נבחר

I'd suggest you also check View|Folders is set to "All".

And that your quickfilter settings are all off or clear.

Where is the button to mark all as read? Did this arrive by way of an add-on? I don't think it's a standard feature of Thunderbird.

Read this answer in context 👍 1

כל התגובות (7)

more options

Right click the folder, select properties and then the repair button

more options

Matt said

Right click the folder, select properties and then the repair button

This did not solve the problem. Still shows 63 messages.

more options

is there a sub-folder that is collapsed. A little black triangle beside the folder name?

Check that View menu (Alt+V) > Threads is set to all

more options

Matt said

is there a sub-folder that is collapsed. A little black triangle beside the folder name? Check that View menu (Alt+V) > Threads is set to all

Threads were already set to all and there are no black triangles.

more options

פתרון נבחר

I'd suggest you also check View|Folders is set to "All".

And that your quickfilter settings are all off or clear.

Where is the button to mark all as read? Did this arrive by way of an add-on? I don't think it's a standard feature of Thunderbird.

more options

Zenos said

I'd suggest you also check View|Folders is set to "All". And that your quickfilter settings are all off or clear. Where is the button to mark all as read? Did this arrive by way of an add-on? I don't think it's a standard feature of Thunderbird.

Found the messages causing the problem when I set the View/Folders to "all"! Thanks! It was not a button, but a right click to mark all as read.

more options

There used to be a pair of buttons, with arrows pointing left and right, for scrolling round the various folder views. They were removed at some point because it seemed to the developers that they confused too many users. I'm not at all sure that having them available through a menu that is itself hidden is any improvement.

The arrow buttons can be reinstated by means of the Folder Pane View Buttons add-on. Personally I find it useful to be able to switch quickly between All, Unread and occasionally Unified or Favourites.

Mark All As Read can also be accomplished by shift+c. You can of course create a button for yourself using a suitable add-on, so I wondered if that was what you were using.