חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

My address book correctly shows [email protected], but when I write an e-mail to this person it is sent to c 6jdb@btint!ernet.com & doesn't arrive!

  • 2 תגובות
  • 1 has this problem
  • 11 views
  • תגובה אחרונה מאת geebeepee1

more options

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being [email protected] , but as soon as I enter John on the first line of the address when writing to him the address comes up as c [email protected] and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST!

Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being [email protected] , but as soon as I enter John on the first line of the address when writing to him the address comes up as c [email protected] and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST! Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

פתרון נבחר

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

Read this answer in context 👍 1

כל התגובות (2)

more options

פתרון נבחר

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

more options

Absolutely right! There were different addresses (I don't know how) in the two books and the wrong one has now been corrected.

Many thanks for taking the time and trouble to bother with my problem. Hope I can help someone else, sometime, and repay your kindness.

Sincerely,

BRIAN