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מידע נוסף

When connecting to Google, Firefox says it's not trusted and returns the error "sec_error_unknown_issuer"

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I'm running the latest version of Firefox on Windows 7 Home Premium. I use Kaspersky antivirus.

I'm running the latest version of Firefox on Windows 7 Home Premium. I use Kaspersky antivirus.

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Kaspersky has a feature to scan your web traffic and when it wants to scan HTTPS connections it needs to intercept and decrypt the traffic, which requires presenting Firefox with a fake certificate.

This support article has the steps for setting up Opera by importing a certificate file generated by Kaspersky, and it's most similar for Firefox:

http://support.kaspersky.com/us/9093#block1

In Firefox, you would import the .cer file using the Advanced Panel of the Options dialog, here:

"3-bar" menu button (or Tools menu) > Options > Advanced > Certificates mini-tab > "View Certificates" button

When the Certificate Manager dialog opens, click the Authorities tab (as you would in Opera).

Can you get the certificate imported and get to Google?