חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox Flash crashes

  • 1 תגובה
  • 1 has this problem
  • 19 views
  • תגובה אחרונה מאת guigs

more options

I've been having multiple FF crashes for more than 6 months - sometimes a week goes smooth, sometimes there's several crashes a day (I'm in QA and use browsers heavily). In some cases only Flash Player crashes but sometimes it's a whole browser session. I updated Shockwave Flash and FF several times and reinstalled both during that period. Local troubleshooting didn't help either. Please see today's Error msg (https://www.dropbox.com/s/mb4bjck9hu3tccc/PluginError.png?dl=0) and a list of submitted reports (https://www.dropbox.com/s/cf0o25qx0i5xw48/CrashReports.png?dl=0) which can't be opened though. Let me know if any more details are needed to troubleshoot and fix the issue. Thanks!

I've been having multiple FF crashes for more than 6 months - sometimes a week goes smooth, sometimes there's several crashes a day (I'm in QA and use browsers heavily). In some cases only Flash Player crashes but sometimes it's a whole browser session. I updated Shockwave Flash and FF several times and reinstalled both during that period. Local troubleshooting didn't help either. Please see today's Error msg (https://www.dropbox.com/s/mb4bjck9hu3tccc/PluginError.png?dl=0) and a list of submitted reports (https://www.dropbox.com/s/cf0o25qx0i5xw48/CrashReports.png?dl=0) which can't be opened though. Let me know if any more details are needed to troubleshoot and fix the issue. Thanks!

כל התגובות (1)

more options

Hi AlenaS, Thank you for your question, however in order to further investigate can you please attach submitted crash report ids? To submit the crashes go to the page about:crashes and click submit When done, you can copy and paste the reports with "bp-" in front of them.

Thank you!