חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

FF 30.0: Firefox do not stop, parent.lock and process is still there.

  • 1 תגובה
  • 1 has this problem
  • 2 views
  • תגובה אחרונה מאת FredMcD

more options

My Data:

Application Basics


Name: Firefox Version: 30.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: NoScript Version: 2.6.8.28 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: Troubleshooter Version: 1.1a Enabled: true ID: [email protected]

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243 browser.startup.homepage_override.buildID: 20140605174243 browser.startup.homepage_override.mstone: 30.0 dom.mozApps.used: true extensions.lastAppVersion: 30.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1402680066 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npgoogleupdate: 0 plugin.state.npnv3dv: 0 plugin.state.npnv3dvstreaming: 0 plugin.state.npovshelper: 0 plugin.state.nppdfxcviewnpplugin: 0 plugin.state.npspwrap: 0 plugin.state.npvlc: 0 privacy.sanitize.migrateFx3Prefs: true

Graphics


Adapter Description: NVIDIA GeForce GTX 560 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 Device ID: 0x1200 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 5-19-2014 Driver Version: 9.18.13.3788 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16


Since the update to 30.0 my firefox does not close correctly. One process is still there (and the parent.lock as well).


I tried so far: -reinstall with all information deleted - deactivate all Plugins and Extensions - shut it down via the menu.

I usualy love this browser and i use it for years.

Any Help?

Thanks in advance Thomas

My Data: Application Basics ------------------ Name: Firefox Version: 30.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: NoScript Version: 2.6.8.28 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Name: Troubleshooter Version: 1.1a Enabled: true ID: [email protected] Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243 browser.startup.homepage_override.buildID: 20140605174243 browser.startup.homepage_override.mstone: 30.0 dom.mozApps.used: true extensions.lastAppVersion: 30.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1402680066 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npgoogleupdate: 0 plugin.state.npnv3dv: 0 plugin.state.npnv3dvstreaming: 0 plugin.state.npovshelper: 0 plugin.state.nppdfxcviewnpplugin: 0 plugin.state.npspwrap: 0 plugin.state.npvlc: 0 privacy.sanitize.migrateFx3Prefs: true Graphics -------- Adapter Description: NVIDIA GeForce GTX 560 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 Device ID: 0x1200 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 5-19-2014 Driver Version: 9.18.13.3788 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6 NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSUTIL Expected minimum version: 3.16 Version in use: 3.16 Since the update to 30.0 my firefox does not close correctly. One process is still there (and the parent.lock as well). I tried so far: -reinstall with all information deleted - deactivate all Plugins and Extensions - shut it down via the menu. I usualy love this browser and i use it for years. Any Help? Thanks in advance Thomas

פתרון נבחר

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.