Thunderbird Community Forum

I had to reinstall Thunderbird. Once I got into it, I noticed the layout had changed. Before all the message would be on top and if I clicked on a message, the message would show up on the bottom of the page. Now the message shows up on the right hand side. How do I change it to back it was? I did make a backup of my Thunderbird before I reinstalled it (months ago), how can I transfer my address book from that copy to the new copy? Thanks Dan

A window pops up asking me to sign in to google. But that window does not have the toolbar, so I can't access my password manager (Bitwarden). And when I click continue in that windows, google does not get my passkey.

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < [email protected]> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

Is there a way to get your email password within Thunderbird? I'm trying to add TB to a new computer but it is not taking the password that I thought I was using.

I cannot login to Thunderbird. I have a Telstra Bigpond email account. I have set it up for imap using the Telstra settings. My password is correct but it is not accepted and I cannot login.

Good Morning, I donate to Thunderbird on a regular basis. I have had bought for me a new Lenovo Laptop. I have managed to install Thundebird OK but my address book has not moved over to my Laptop. Why has this not happened & could be so kind as to instruct me on how to resolve it. Iam 86 & registered as disabled & my Computer skills are a little limited. I have tried to import the addres book but have not succeeded. Regards Peter Alexander Carr 0744 393 5419

Have other computer running W10 Tbird using POP3. New laptop W11, I had mistakenly set up Tbird as IMAP. Didn't notice it for months until I needed to clean trash on email provider server. Then noticed all my trash on the W11 Tbird disappeared. I'm messy & like trash so want to keep it on my computers. How can I change the W11 machine from IMAP to POP3 without losing anything? Another question, is there any way to combine the sent emails from the different computers?

Long time user, but suddenly I cannot send email on Thunderbird. I receive message: "ELNK003. Error code 308. Verify email address in Account Settings". All appears OK to me, but I cannot send , but only receive. Thanks, Michael Opitz [edited] @mindspring.com Cell: [edited phone# from community support forum]

Thunderbird keeps crashing on startup with msg: Crashed Thread: 4 Breakpad ExceptionHandler

Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace CODESIGNING, Code 2 Invalid Page

So, it looks like the the app "signature" is corrupted. How do I remove signature and and correct for valid signature. Thanks.

Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works fine.

One another notebook with Windows 11 Home existing Thunderbird freezes. After startup it just hangs, using so much CPU, that the battery is half drained after 30 minutes. Then reinstalling does not help. The same issue persists.

I read that uninstall does not remove the profiles and that cause the issues. Is that possible. Feature request. Also it would be fine to have the option to remove the profile on uninstall, so the non-tech savy user has also a chance of using this client.

Hi, I don't remember exactly from which release it started, but for a couple of months, quick filtering has not been working properly. For example, when typing the sender's name, the results show emails from other senders, and the sought name can be found in the 'Copy' field or in the message text. However, quick filtering works as before, fully correctly in Troubleshooting mode 😳 Attached screenshots with quick filtering results shown when opening TB in 'Normal' and in Troubleshooting mode.

Ever since I've been upgraded to Thunderbird 128, I've been experiencing constant hangs. I'm running the latest versions of Thunderbird and Windows 10. My antivirus software is Windows Security.

This issue seems to be most acute whenever Thunderbird checks for new messages. Thunderbird's CPU usage jumps to between 25 and 30%, and memory and disk usage also skyrocket. Thunderbird freezes completely, and everything other program that's running at the time is slowed to a crawl for several minutes minutes. Troubleshoot Mode doesn't help.

Any suggestions?

Thanks.

Hello, I recently bought a MacBook Air 2024 with G3 chip (Sonoma 14.6.1) and used Time Machine to transfer all the data from my previous Apple MacBook Air from 2015 (Mojave 10.14.6) to the new computer. This also transferred my Thunderbird profile folder. It has the extension .default and an 8-digit combination of letters and numbers in front of it. Since the old version of Thunderbird no longer ran on Sonoma, I installed Thunderbird 115.15.0 and then opened Thunderbird on the new MacBook Air. Since then, Thunderbird has been taking an extremely long time to open (much longer than on the old MacBook Air with Mojave. Yesterday I updated to 128.2.0esr, which didn't help either. I deleted a deactivated extension in the add-ons, so that there are now no extensions, only a few dictionaries that I deleted as a test, which also did not bring any improvement. Switching off the hardware acceleration, clearing the cache and changing the themes did not improve the situation either. With the themes, I can only switch between dark, light and system theme - automatically. I checked and made sure that Thunderbird actually loads the .default profile folder from my old computer as the active profile. However, Thunderbird has also automatically set up a second profile with the extension .default-release. Could this be causing the problem? My active profile folder has a size of 15.21 GB and the new .deault-release profile folder has 18.6 MB. Both profile folders are located in Library/Thunderbird/Profiles I am quite desperate and hope that someone can help me. Thank you very much!

Why is Thunderbird on Windows so agonizingly slow and unresponsive after recent updates? I've checked my memory, CPU, disk usage, network, everything. I've rebooted. I've tried it on multiple networks. Same thing - agonizingly slow and unresponsive. I've been using Thunderbird for over 22 years, and it's always been wonderful. Now, it SUCKS! What happened? Does anyone know of a better email client for Windows? I've contributed to T-Bird several times, but I can't support these latest updates. It's barely usable now. Help!

Hello!

Similar to Ludas question of 11/11/23: There was an update about 10 days ago, after which the Quick Filter started working terribly slowly: 1. Even before I have written the entire keyword (including email address), Thunderbird starts "thinking" and crashes (Not Responding). 2. After some time, about 1+ minute, results appear. 3. I went through Safe Mode on Windows and Troubleshoot Mode on Thunderbird - no change.

This account has ~52k letters, IMAP. For accounts with a small number of letters, there is no such delay.

Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird no longer responds and this happens all the time, also with different machines. The version before the update was just fine. Anyone with the same issue? Can you give me some hints/solutions? Thanks, Antonio

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

I don't know what happened. One day my in box had all my incoming mail for over six months. I do delete many of the emails but keep some important ones. Later that day I began receiving Emails again and the system seems to be OK for now.

I want to be able to recover the last six months of incoming Emails. Is there an easy way.

Thank you for youy help.

Max Fryer

I want to change the order of two email accounts and a set of Local Folders in the Folder Pane. How can I move one or the other up or down relative to the others?