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Thunderbird completely freezes on startup even after reinstall

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  • 0 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Wayne Mery

Justin Case
Justin Case
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Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works fine.

One another notebook with Windows 11 Home existing Thunderbird freezes. After startup it just hangs, using so much CPU, that the battery is half drained after 30 minutes. Then reinstalling does not help. The same issue persists.

I read that uninstall does not remove the profiles and that cause the issues. Is that possible. Feature request. Also it would be fine to have the option to remove the profile on uninstall, so the non-tech savy user has also a chance of using this client.

Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works fine. One another notebook with Windows 11 Home existing Thunderbird freezes. After startup it just hangs, using so much CPU, that the battery is half drained after 30 minutes. Then reinstalling does not help. The same issue persists. I read that uninstall does not remove the profiles and that cause the issues. Is that possible. Feature request. Also it would be fine to have the option to remove the profile on uninstall, so the non-tech savy user has also a chance of using this client.

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Justin,

Uninstall does not remove profile.

Doess this still occur started in Windows safe mode https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode?

Helpful?

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