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some sites not filling in screens

  • 3 replies
  • 4 have this problem
  • 6 views
  • Last reply by Paul Walker

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Some sites show the full screen; some do not: just show the tab & a white screen! I tried going to Mozillazine to see why, but it just showed the top of the page.

Some sites show the full screen; some do not: just show the tab & a white screen! I tried going to Mozillazine to see why, but it just showed the top of the page.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

If you have many extensions then first enable half of the extensions to test which half has the problem.
Continue to divide the bad half that still has the issue until you find which one is causing it.

Read this answer in context 👍 1

All Replies (3)

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Application Basics

       Name
       Firefox
       Version
       11.0
       User Agent
       Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       Adblock Plus
       2.0.3
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
       Add to Search Bar
       2.0
       true
       [email protected]
       Add-on Compatibility Reporter
       1.1
       true
       [email protected]
       AddonFox
       1.2.1
       true
       {ad48108d-92a6-4eb9-87e4-978aca1dbae4}
       Amplify
       3.0.0
       true
       {8f5ce3f8-1735-4680-b15e-108f2f50e8ba}
       BackupFox
       1.0.3
       true
       backupfox_959a5970_ada3_11e0_9f1c_0800200c9a66@mozillafirefoxextension
       BetterPrivacy
       1.68
       true
       {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
       ChatZilla
       0.9.88.1
       true
       {59c81df5-4b7a-477b-912d-4e0fdf64e5f2}
       CheckPlaces
       2.6.2
       true
       [email protected]
       Close Button
       0.4.0
       true
       {962e0d4d-6b89-4b73-aa72-df03360da12e}
       Console²
       0.9
       true
       {1280606b-2510-4fe0-97ef-9b5a22eafe80}
       Context Search
       0.4.6
       true
       {902D2C4A-457A-4EF9-AD43-7014562929FF}
       Cookie Manager Button
       1.0.1.6
       true
       {4568ed01-8341-4961-b3d5-98ab068ce4c0}
       Element Hiding Helper for Adblock Plus
       1.2.1
       true
       [email protected]
       FireShot
       0.97.1
       true
       {0b457cAA-602d-484a-8fe7-c1d894a011ba}
       Force-TLS
       3.0.0
       true
       [email protected]
       FoxLingo
       2.7.3
       true
       {ef62e1ce-d2a4-4cdd-b7ec-92b120366b66}
       Gmail S/MIME
       0.5.2
       true
       {4c197c8f-a50f-4b49-a2d2-ed922c95612f}
       Go Parent Folder
       2.6
       true
       goParentFolder@alice
       IE Tab Plus
       1.2.0.15.2
       true
       [email protected]
       IE View
       1.5.0
       true
       {6e84150a-d526-41f1-a480-a67d3fed910d}
       Image Zoom
       0.4.6
       true
       {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
       JavaScript Debugger
       0.9.89
       true
       {f13b157f-b174-47e7-a34d-4815ddfdfeb8}
       Like The Page
       1.0.3
       true
       {45e16761-660c-41a4-984f-56986fba2137}
       LinkExtend
       1.1.5
       true
       {cf47767d-5f3a-4e32-9fce-5d79565c9702}
       Menu Editor
       1.2.7
       true
       {EDA7B1D7-F793-4e03-B074-E6F303317FB0}
       Microsoft .NET Framework Assistant
       1.3.1
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       MyBookmarks
       0.6.4
       true
       [email protected]
       Nightly Tester Tools
       3.2.2
       true
       {8620c15f-30dc-4dba-a131-7c5d20cf4a29}
       Pastebin
       3.0
       true
       pastebin.com@gmail.com
       PDF Download
       3.0.0.2
       true
       {37E4D8EA-8BDA-4831-8EA1-89053939A250}
       Print/Print Preview
       0.9
       true
       {19EB90DC-A456-458b-8AAC-616D91AAFCE1}
       RefreshBlocker
       0.8
       true
       {55ce2530-61df-4ddc-b287-feae64e70575}
       Resurrect Pages
       2.0.6
       true
       {0c8fbd76-bdeb-4c52-9b24-d587ce7b9dc3}
       RoboForm Toolbar for Firefox
       7.7.5
       true
       {22119944-ED35-4ab1-910B-E619EA06A115}
       Show Parent Folder
       1.8
       true
       showParentFolder@alice
       Showcase
       0.9.5.8
       true
       {89506680-e3f4-484c-a2c0-ed711d481eda}
       SortPlaces
       1.9.2
       true
       [email protected]
       Tab Mix Plus
       0.4.0.1
       true
       {dc572301-7619-498c-a57d-39143191b318}
       The Search Sidebar
       1.4
       true
       [email protected]
       UnMHT
       5.7.0
       true
       {f759ca51-3a91-4dd1-ae78-9db5eee9ebf0}
       Bookmark Duplicate Detector
       0.7.5
       false
       {ba243cb0-b824-4a26-9418-73ee795d9b9d}
       bug489729
       1.7
       false
       bug489729@alice0775
       Copy Plain Text
       0.3.3
       false
       {723AAF16-AF1F-4404-A5D7-0BFE39766605}
       DebugLogger
       0.2.2
       false
       {d897ccf1-6842-46d8-a6a6-781f5a0970e5}
       InfoLister
       0.10.3
       false
       {3f0da09b-c1ab-40c5-8d7f-53f475ac3fe8}
       PriceGong
       2.2.0
       false
       {8A9386B4-E958-4c4c-ADF4-8F26DB3E4829}
       Quick Translator
       0.9
       false
       {5C655500-E712-41e7-9349-CE462F844B19}
       ReloadEvery
       10.0.0
       false
       {888d99e7-e8b5-46a3-851e-1ec45da1e644}
       SearchPredict
       1.0.1.0
       false
       [email protected]
       Session Manager
       0.7.8.1
       false
       {1280606b-2510-4fe0-97ef-9b5a22eafe30}
       Smart Stop/Reload
       1.2
       false
       stop-reload@design-noir.de
       SpeedBit Video Downloader
       2.4.1
       false
       {0329E7D6-6F54-462D-93F6-F5C3118BADF2}
       Stop-or-Reload Button
       0.2.2
       false
       {61D0D7AF-4FF6-476a-B68F-6531F613A6D8}
       Tab Clicking Options
       0.6.9
       false
       {43520B8F-4107-4351-AC64-9BCC5EEA24B9}
       Tab Progress Bar
       0.6
       false
       [email protected]
       TinyUrl Creator
       1.0.5
       false
       {89736E8E-4B14-4042-8C75-AD00B6BD3900}
       Undo Closed Tabs Button
       3.7.1
       false
       [email protected]
       Xmarks
       4.0.6
       false
       [email protected]
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind
       true
       browser.display.background_color
       #C0C0C0
       browser.display.use_system_colors
       true
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       about:blank
       browser.startup.homepage_override.buildID
       20120312181643
       browser.startup.homepage_override.mstone
       rv:11.0
       browser.tabs.loadInBackground
       false
       browser.tabs.warnOnClose
       false
       dom.disable_open_during_load
       false
       dom.disable_window_flip
       false
       extensions.lastAppVersion
       11.0
       general.useragent.extra.microsoftdotnet
       ( .NET CLR 3.5.30729; .NET4.0E)
       gfx.blacklist.direct2d
       3
       gfx.blacklist.layers.direct3d10
       3
       gfx.blacklist.layers.direct3d10-1
       3
       gfx.blacklist.layers.opengl
       5
       gfx.blacklist.webgl.opengl
       5
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       80242
       plugin.disable_full_page_plugin_for_types
       application/pdf
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       security.default_personal_cert
       Select Automatically
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Intel(R) G33/G31 Express Chipset Family
       Vendor ID
       8086
       Device ID
       29c2
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumdx32
       Driver Version
       8.15.10.1930
       Driver Date
       9-23-2009
       Direct2D Enabled
       Blocked for your graphics driver version.
       DirectWrite Enabled
       false (6.1.7601.17776)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)
       GPU Accelerated Windows
       0
more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

If you have many extensions then first enable half of the extensions to test which half has the problem.
Continue to divide the bad half that still has the issue until you find which one is causing it.

more options

Ad-blocker extension was the culprit. I amended the filter & things straightened out.