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I am trying to download the latest version of FF. This is the third day I have tried to download and for more than an hour it shows the status "Connecting to the update sever...". How can I download if the connection doesnt work??

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  • 1 has this problem
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  • Last reply by cor-el

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After arround 2 hours today Windows shutdown the FF Download window to avoid my Computer being damaged by Virus and other security breaches.

After arround 2 hours today Windows shutdown the FF Download window to avoid my Computer being damaged by Virus and other security breaches.

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If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.