Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot log on radio-canada anymore...Maxmind is in the way???

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

moniqueb
moniqueb
more options

When I try to log on the radio-canada, I cannot anymore and on the bottom left I get:

waiting for maxmind

How come? What is this? Thank you Monique

When I try to log on the radio-canada, I cannot anymore and on the bottom left I get: waiting for maxmind How come? What is this? Thank you Monique

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).