Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Ram memory consumption problem

more options

Good morning,

We have a problem on several machines with Firefox and RAM consumption. We use Outlook WebApp and when we open some mail in a new window with attachment, the memory consumption starts to be very high consuming space on the hard disk and leaving it empty. We do not know why or what is the process that causes this situation. It only happens with outllok webApp. (OWA) It doesn't happen all the time, it's a random problem. I hope someone can help me.

Thank you very much for your help.

Good morning, We have a problem on several machines with Firefox and RAM consumption. We use Outlook WebApp and when we open some mail in a new window with attachment, the memory consumption starts to be very high consuming space on the hard disk and leaving it empty. We do not know why or what is the process that causes this situation. It only happens with outllok webApp. (OWA) It doesn't happen all the time, it's a random problem. I hope someone can help me. Thank you very much for your help.

Athraithe ag h_porcel ar

All Replies (3)

more options

h_porcel said

Good morning, We have a problem on several machines with Firefox and RAM consumption. We use Outlook WebApp and when we open some mail in a new window with attachment, the memory consumption starts to be very high consuming space on the hard disk and leaving it empty. We do not know why or what is the process that causes this situation. It only happens with outllok webApp. (OWA) It doesn't happen all the time, it's a random problem. I hope someone can help me. Thank you very much for your help.
more options

jimoravidar said

h_porcel said

Good morning, We have a problem on several machines with Firefox and RAM consumption. We use Outlook WebApp and when we open some mail in a new window with attachment, the memory consumption starts to be very high consuming space on the hard disk and leaving it empty. We do not know why or what is the process that causes this situation. It only happens with outllok webApp. (OWA) It doesn't happen all the time, it's a random problem. I hope someone can help me. Thank you very much for your help.

Did you tried to pinpoint What process in task manager in case Window and Activity monitor in case Mac is consuming memory

Yes, it is a firefox process that starts consuming ram memory and hard disk memory. As soon as I close the Outlook webApp tab, the space is recovered and the ram consumption goes down. It is a random problem that happens in many virtual machines.

more options

Yes, FF consumes lots of memory when compared with other browsers. But most systems can handle the extra use of ram memory.

You can monitor the consumption of resources by invoking the Task Manager and have it opened as FF runs.