COMCAST, MY ISP, EXPERIENCED AN OUTAGE IN MY AREA ON OR ABOUT JAN. 2, 2012. WHEN IT RETURNED, I FOUND I COULD NOT ACCESS ANY WEBSITE AND USED GOOGLE CHROME TO SEEK HELP. THE SUGGESTION, I RECEIVED ADVISED TO USE WINDOWS EXPLORER TO SEEK THE FILE PERMISSIONS IN MY PROFILE FOLDER. THEN TO CLICK ON THE FILE NAMED cert8.db. AT THIS POINT I RAN INTO A DEAD END BECAUSE I COULD NOT FIND MY profile folder IN WINDOWS EXPLORER, NOR COULD I FIND THE FILE NAMED cert8.db. AT THIS POINT I AM FORCED TO ASK: "WHAT DO I DO NOW?"

PLEASE BE AWARE THAT I ALREADY HAVE TRIED DELETING MOZILLA FIREFOX ENTIRELY FROM MY COMPUTER, AND THEN RELOADING THE CURRENT VERSION. I STILL GET THE SAME MESSAGE AFTER TRYING TO ACCESS ANY WEBSITE; NAMELY, "COULD NOT INITIALISE THE BROWSER'S SECURITY COMPONENT. THE MOST LIKELY CAUSE IS PROBLEMS WITH FILES IN YOUR BROWSER'S PROFILE DIRECTORY. PLEASE CHECK THAT THIS DIRECTORY HAS NO READ/WRITE RESTRICTIONS AND YOUR HARD DISK IS NOT FULL OR CLOSE TO FULL. IT IS RECOMMENDED THAT YOU EXIT THE BROWSER AND FIX THE PROBLEM......."