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Text not showing properly- series of capital "A" in boxes...Help

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I have not been able to use Firefox since Friday afternoon... attached are screenshots of what I get ... Please help... I have restarted Firefox/ my computer/reset Firefox... I'm using Safari to check email but all my tabs and saves are with you...thanks, Mary

I have not been able to use Firefox since Friday afternoon... attached are screenshots of what I get ... Please help... I have restarted Firefox/ my computer/reset Firefox... I'm using Safari to check email but all my tabs and saves are with you...thanks, Mary
Attached screenshots

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Please update your Flash to current version released this date as it could be causing issues : https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

and last resort is https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

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We have seen cases where a box with all '?' or all 'A' is displayed that might be related to using a Last Resort font that displays all the glyphs with one same character.

You can set this pref to 1 on the about:config page.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.