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Trying to remove malware but it doesn't work, how can I remove it?

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  • Última respuesta de FredMcD

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Hello! My computer has some mega awful malware. It isn't just Firefox, though. Two days ago Firefox was working perfectly and then my dad may have downloaded a game or something and it now has super annoying pop ups. New windows open up and when I log onto a clothing site for example, mini windows come up and I can't click on the clothing for the site since the pop ups are constantly covering it. Please help!

Hello! My computer has some mega awful malware. It isn't just Firefox, though. Two days ago Firefox was working perfectly and then my dad may have downloaded a game or something and it now has super annoying pop ups. New windows open up and when I log onto a clothing site for example, mini windows come up and I can't click on the clothing for the site since the pop ups are constantly covering it. Please help!

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Hi, make sure pop-up blocking is enabled: Pop-up blocker settings, exceptions and troubleshooting.

You can also try running Malwarebytes Anti-Malware for Mac.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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