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how do I get rid of contextual ads?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Giedrius_M

JakeandAlly1
JakeandAlly1
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This is a small ad that pops out of the bottom left hand corner of our computer. It is in both of our user sites. Help it is so annoying. I have switched off the "allow 3rd party cookies". thank you!

This is a small ad that pops out of the bottom left hand corner of our computer. It is in both of our user sites. Help it is so annoying. I have switched off the "allow 3rd party cookies". '''thank you!'''

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Giedrius_M
Giedrius_M
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This is a sign of adware and in many cases not Firefox related. Scan with anti-adware programs: Spybot S&D, SuperAntiSpyware. AdAware. It might be installed together with other software, especially if you download it from other sources