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Firefox 5 does not support my Trend Micro Toolbar. How do I go back to Firefox 4.0 and how long will 4.0 continue to be supported?

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  • Last reply by Chimel

dlr4gl
dlr4gl
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I just upgraded to Firefox 5.0, only to discover it does not support the Trend Micro toolbar I have been using with Firefox 4.0. How do I reinstall Firefox 4.0 and how long will that version be supported by Mozilla. If 5.0 does not support the TM toolbar, I will have to go back to Internet Explorer.

I just upgraded to Firefox 5.0, only to discover it does not support the Trend Micro toolbar I have been using with Firefox 4.0. How do I reinstall Firefox 4.0 and how long will that version be supported by Mozilla. If 5.0 does not support the TM toolbar, I will have to go back to Internet Explorer.

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Chimel
Chimel
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If it's an extension, it probably still works just fine with Firefox 5.0. However, because of Firefox' poor compatibility design, until Trend Micro releases a new version, you need to install Mozilla's Add-On Compatibility Reporter extension from https://addons.mozilla.org/en-US/firefox/addon/15003 and restart Firefox twice.

Each extension specifies the maximum compatible version, which is probably 4.0 in your case as Firefox did not give devs any time to verify and re-release their extensions for version 5.0.

The Add-On Compatibility Reporter extension basically tells Firefox to ignore the maximum compatible version so the extension can still work on version 5.0, just like it did on 4.0.