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Firefox crashes

  • 13 replies
  • 1 has this problem
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  • Last reply by interznak

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Constantly FireFox crashes since 12/03/16 I use Windows XP SP3 and Windows 7 SP1 The problems began on that day, when I added to my RAM 4GB + 4GB. Tested memory by MemTest program - there are no errors. In mode Safe Mode - everything works. In normal mode turns off all plug-ins, extensions, and hardware acceleration. In anyway FireFox falls. Help solve the problem?

Constantly FireFox crashes since 12/03/16 I use Windows XP SP3 and Windows 7 SP1 The problems began on that day, when I added to my RAM 4GB + 4GB. Tested memory by MemTest program - there are no errors. In mode Safe Mode - everything works. In normal mode turns off all plug-ins, extensions, and hardware acceleration. In anyway FireFox falls. Help solve the problem?

Chosen solution

Thanks all for help. I found the source of my problem. It is one of memory module DDR2 2Gb that i bought on ebay. I have tested all memory but no found any errors. But Firefox crashes when I used the particular memory module. I do not understand that fact that only Firefox crashes, all other program works normal. I had to pull a strange memory. It now remains 6Gb. May be I will use it from time to time, when I need in 8 Gb. :) Now try to restore Abobe flash plugin in Win XP 32bit. As I found it was not a trivial task. A simple installation does not help for some reason.

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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the last crash: bp-bdeba1ce-bbc7-42b7-b9d0-df9b82160317

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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 20.0 r0 Shockwave Flash 21.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version: 21.0.0.182 Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.


https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security

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bp-ff7cc165-8ae6-48bc-bca5-64da22160317 bp-a668ce78-6348-4582-9042-f3e822160317 Signature: js::jit::EnterBaselineMethod

l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow

odbcint.dll = Microsoft ODBC Resource

xpsp2res.dll = Microsoft

icudt56.dll = International Components for Unicode = The ICU Project

This is for Sumo's Related Bugs 1200685 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

956980 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) mostly with cached documents +++++++++++++++++++++++++++++++++++++++++++++ bp-6c08bd08-1877-4a2f-87e3-7df1a2160317

Signature: @0x1bae9192 +++++++++++++++++++++++++++++++++++++++++++++ bp-519e6754-85b6-4cf4-8548-7646b2160317

Signature: @0xd9c3778 +++++++++++++++++++++++++++++++++++++++++++++ bp-17e8467c-d62c-4636-95e9-9751b2160317

Signature: EnterBaseline

Attention Sumo's there are 11 related crash reports

l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow

odbcint.dll = Microsoft ODBC Resource

xpsp2res.dll = Microsoft

icudt56.dll = International Components for Unicode = The ICU Project ++++++++++++++++++++++++++++++++++++++++++++++ bp-bdeba1ce-bbc7-42b7-b9d0-df9b82160317

Signature: DispatchToTracer<T>

l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow

odbcint.dll = Microsoft ODBC Resource

xpsp2res.dll = Microsoft

icudt56.dll = International Components for Unicode = The ICU Project

This is for Sumo's Related Bugs 1191503 REOPENED --- Crash [@ DispatchToTracer<T>(JSTracer*, JSString**, char const*)]

Modified by FredMcD

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Modified by FredMcD

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I delete Adobe Flash Plugin, update my video card driver, make sfc /scanonce, remove Classic Theme Restorer All this does not help me. My last crash: bp-e1a5e696-b33f-4524-ad41-846742160318

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Signature js::jit::EnterBaselineMethod

This is for Sumo's Related Bugs 1200685 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&)

956980 RESOLVED DUPLICATE crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) mostly with cached documents


Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

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I reconnected Java 7 plugins (out of date) I have the same crash: bp-0e218b38-a17f-4e14-aef4-e30132160318 But I have no crash in Safe mode.

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Sorry. I disconnected Java 7 plugins (out of date) bp-c2e3c580-4d5a-41c6-80c8-49d812160318 bp-f6ef6358-2771-4605-9585-846ca2160318

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Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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I reconnected Java 7 plugins (out of date) bp-0e218b38-a17f-4e14-aef4-e30132160318

Signature js::jit::EnterBaselineMethod (Same as earlior Signature js report) ++++++++++++++++++++++++++++++++++ bp-c2e3c580-4d5a-41c6-80c8-49d812160318

Signature: nsDisplayWrapList::~nsDisplayWrapList ++++++++++++++++++++++++++++++++++ bp-f6ef6358-2771-4605-9585-846ca2160318

Signature: arena_run_tree_remove | je_malloc | js::LifoAlloc::getOrCreateChunk

AshShell.dll = Windows

ashtask.dll = avast! Antivirus = AVAST Software


Note: The last two crash reports are not showing high memory usage


AVAST has been known to cause Firefox problems. As a test, disable it. Also, check for updates.

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Chosen Solution

Thanks all for help. I found the source of my problem. It is one of memory module DDR2 2Gb that i bought on ebay. I have tested all memory but no found any errors. But Firefox crashes when I used the particular memory module. I do not understand that fact that only Firefox crashes, all other program works normal. I had to pull a strange memory. It now remains 6Gb. May be I will use it from time to time, when I need in 8 Gb. :) Now try to restore Abobe flash plugin in Win XP 32bit. As I found it was not a trivial task. A simple installation does not help for some reason.

Modified by interznak