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Links not working. Opens to page that says "document error -site or page not found"

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  • Last reply by guigs

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Whenever I click a link from FB, a tab opens which says "document error - site or page not found". Same thing happens when I search. SEarch results appear but when I click the link the same tab with same message opens

Whenever I click a link from FB, a tab opens which says "document error - site or page not found". Same thing happens when I search. SEarch results appear but when I click the link the same tab with same message opens

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.