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Lost e-mails on mozilla thunderbird

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  • Τελευταία απάντηση από frisée

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After reinstalling thunderbird on my macbook I lost every e-mail, written even since 2017. Is there a way to recover them? All archiving settings were set to default and it seems I can't do it on my own.

After reinstalling thunderbird on my macbook I lost every e-mail, written even since 2017. Is there a way to recover them? All archiving settings were set to default and it seems I can't do it on my own.

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I need to clarify what you mean by 'reinstalling'. Was this an installation on a different machine? Did you 'overwrite' an existing installation? Did you uninstall and install on the same machine? Did you make a back up of your profile folders and data files?

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I uninstalled and installed on the same machine and didn't make a back up myself. I hope maybe thunderbird does something like that by default and its support has those e-mails somewhere in their database.

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In future, make back ups weekly. It saves a lot of heartache when systems crash.

In Windows, your profiles and data files are at C:\Users\[Users]\AppData\Roaming\Thunderbird\Profiles\XXXX.default-release

For TB to have kept an old copy of your files, it would need to have been made in 'Profiles' (there is a .default' folder but this isn't a previous Profile). My guess is that there might be a third folder in here with your old data.

If it's not, please reply to this and your email will go back in the queue for someone else to look at.

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Thank you, but could you give me instruction for MacBook? TB is installed there

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Michał Kawczyński said

Thank you, but could you give me instruction for MacBook? TB is installed there

Nope. Sorry. I have never used a Mac. It will be where the Mac stores the Data files for your programs.

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