We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

The folder indicates I have unread mail in the folder but there are no unread mail when I select the folder

  • 3 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af christ1

hngw47
hngw47
more options

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again.

I have created a mp4 document showing the problem but I can't attach it. Probably to big.

Regards Håkan from Sweden

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again. I have created a mp4 document showing the problem but I can't attach it. Probably to big. Regards Håkan from Sweden

Alle svar (3)

christ1
christ1
  • Top 25 Contributor
more options

Right-click the folder - Mark folder read

hngw47
hngw47 Spørgsmålsstiller
more options

That doesn't solve my problem. If the folder doesn't contain any unread mail I don't want a indication saying so.

christ1
christ1
  • Top 25 Contributor
more options

Then I can't help you. Good luck.