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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

tripperd
tripperd
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CspNotify Notify Windows: Firefox - App Error 0x7741e144 Referanced Memory at oxfffffff

I was using AVG security software and was not having this error but free ran out I have always had Webroot but now i keep get this error when i close firefox

Can you help me fix this problem

CspNotify Notify Windows: Firefox - App Error 0x7741e144 Referanced Memory at oxfffffff I was using AVG security software and was not having this error but free ran out I have always had Webroot but now i keep get this error when i close firefox Can you help me fix this problem

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

tripperd
tripperd Question owner
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about:crashes Shows no crashes This message comes when i close firefox. then i have to click ok and it goes away till i'm back on line close firefox then it's back error message Thanks for the response. This only

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?