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The icons on Wordpress.com on my blog have disappeared since Firefox's newest updates. How can this be rectified? I am not 'tech savvy'.

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  • Last reply by Shadow110

JudeGibbs
JudeGibbs
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I have been using Wordpress.com for my blog for more than a year. About a month ago after the Firefox update, all of my icons disappeared. Wordpress claims to be able to view them, but I cannot. I am not 'tech savvy'. How do I rectify this? I am also unable to view any comments on my articles on The Mighty leaving me unable to respond to anyone. They don't know what the problem is either.

I have been using Wordpress.com for my blog for more than a year. About a month ago after the Firefox update, all of my icons disappeared. Wordpress claims to be able to view them, but I cannot. I am not 'tech savvy'. How do I rectify this? I am also unable to view any comments on my articles on The Mighty leaving me unable to respond to anyone. They don't know what the problem is either.

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Shadow110
Shadow110
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Hi, sorry to hear having issues. Please check that your Ad-blocker is not the issue. Please try this, it is a step by step more or less and is not hard to do the few things needed to set you right again (fingers crossed) : This 1st, make backups :

then : The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

After : Flash Player Version: 29.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

You have errors in your Video Card Drivers : featureLog: {u'fallbacks': [{u'message': u'Unsupported by driver', u'name': u'NO_CONSTANT_BUFFER_OFFSETTING'}] being one of several. Please download this tool to help you find the drivers you need to reinstall with :

Please let us know if this solved your issue or if need further assistance.