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Hello, firefox crashes , can´t start - please help . if possible in german

ahofma
ahofma
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Here I give you an crash report:

AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.17.10.4229 AdapterSubsysID: 167d103c AdapterVendorID: 0x8086 AvailablePageFile: 14770667520 AvailablePhysicalMemory: 6350643200 AvailableVirtualMemory: 3955396608 BlockedDllList: BreakpadReserveAddress: 50659328 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1447256315 Email: [email protected] EventLoopNestingLevel: 1 GraphicsCriticalError: |[0][GFX1-]: Failed to create the graphics startup lockfile.|[1][GFX1-]: Unexpected Intel/AMD dual-GPU setup|[2][GFX1-]: Unexpected Intel/AMD dual-GPU setup InstallTime: 1446651493 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 167d103c, AdapterDriverVersion: 9.17.10.4229 D3D11 Layers- D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 8 StartupTime: 1447256314 SystemMemoryUsePercentage: 25 Throttleable: 1 TotalPageFile: 17111035904 TotalPhysicalMemory: 8521101312 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0 Winsock_LSP: MSAFD-Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD-Tcpip [UDP/IP] : 2 : 2 :  
MSAFD-Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD-Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD-Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD-Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP-TCPv6-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP-TCP-Dienstanbieter : 2 : 1 :  
RSVP-UDPv6-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP-UDP-Dienstanbieter : 2 : 2 :  
Hyper-V RAW : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 :

Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Here I give you an crash report: AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.17.10.4229 AdapterSubsysID: 167d103c AdapterVendorID: 0x8086 AvailablePageFile: 14770667520 AvailablePhysicalMemory: 6350643200 AvailableVirtualMemory: 3955396608 BlockedDllList: BreakpadReserveAddress: 50659328 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1447256315 Email: [email protected] EventLoopNestingLevel: 1 GraphicsCriticalError: |[0][GFX1-]: Failed to create the graphics startup lockfile.|[1][GFX1-]: Unexpected Intel/AMD dual-GPU setup|[2][GFX1-]: Unexpected Intel/AMD dual-GPU setup InstallTime: 1446651493 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 167d103c, AdapterDriverVersion: 9.17.10.4229 D3D11 Layers- D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 8 StartupTime: 1447256314 SystemMemoryUsePercentage: 25 Throttleable: 1 TotalPageFile: 17111035904 TotalPhysicalMemory: 8521101312 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0 Winsock_LSP: MSAFD-Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD-Tcpip [UDP/IP] : 2 : 2 : MSAFD-Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD-Tcpip [TCP/IPv6] : 2 : 1 : MSAFD-Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD-Tcpip [RAW/IPv6] : 2 : 3 : RSVP-TCPv6-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP-TCP-Dienstanbieter : 2 : 1 : RSVP-UDPv6-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP-UDP-Dienstanbieter : 2 : 2 : Hyper-V RAW : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I'm sorry to hear about the crashes, and also that I do not speak German.

Could you provide some recent crash report IDs (Meldungs-ID)? Please see: Firefox crashes - asking for support.