Mike, SmartSuggestor is a type of adware that hooks onto your computer like a virus and can be quite annoying. There's a few things you can do to get rid of this. #Can you press the Windows key then typing ''Programs and Features'' at the Metro start, then finding SmartSuggestor in your Add/Remove programs window and uninstall it, if it's there #You will want to get [http://www.bleepingcomputer.com/download/adwcleaner/ ADWCleaner] to scan your pc and remove this after its done scanning. #You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] #Can you post your troubleshooting information here? Simply navigate to ''about:support'' in Firefox, then click ''copy raw data to clipboard'' then paste it here. #If all else fails, you can do a reset of Firefox. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br> '''Note''': ''This will cause you to lose any Extensions and some Preferences.'' *Open websites will not be saved in Firefox versions lower than 25. To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article.