Firefox Community Forum

Dear Mozilla Support,

I am experiencing an issue with Firefox when trying to log in to my company’s intranet (Bravida Sverige AB). The login process requires authentication via Microsoft Authenticator. However, every time I close and reopen Firefox, I am prompted to log in again.

According to the support team at my company, this behavior is not expected. When using Google Chrome, I remain logged in even after restarting the browser, but this is not the case with Firefox.

Could you please help me troubleshoot this issue? I suspect it might be related to session management or browser settings, but I’m unsure how to resolve it. I have re installed mozilla firefox.

Thank you in advance for your assistance!

Best regards, Björn

I am consistently getting messages like this from my firewall. "firefox.exe attempted to establish a connection relying on an untrusted certificate to mozilla.cloudflare-dns.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities."

Bonjour, j'utilise un compte firefox depuis longtemps avec toutes mes données, compte mots de passe, favoris, j'ai changé d'appareil et me suis connecté a ce compte, mais cette fois si, je n'ai plus rien du tout, j'ai l'habitude pourtant de changer régulièrement d'appareil et tout se synchronise a chaque fois, mais la rien, je n'ai plus rien, merci de m'aider rapidement

Hello. If I press ctrl+D while on an already bookmarked site then the "Edit bookmark" dialogue box appears.

The issue is that pressing Escape to cancel the Edit dialogue box will save any changes made, rather than simply cancelling and discarding any changes.

For example, changing the bookmark's title to "Apricots" then pressing Escape should see the Edit dialogue box be dismissed with no changes made to the bookmark. However instead the bookmark will now have the title "Apricots", as if I had pressed Enter or clicked Save instead.

There also does not seem to be any other way to simply cancel out of the Edit dialogue box? Pressing alt+F4, ctrl+F4 or clicking outside of the dialogue box will also not cancel the edit, but will instead save changes to the bookmark.

I have tested in a new profile but the issue persists.

Does anyone know how to make pressing the Escape key in an Edit bookmark dialogue box behave like a Cancel rather than a Save?

(Fortunately, this is not an issue with the Add bookmark dialogue box for new bookmarks. There, pressing Escape cancels out of the dialogue box without making any changes or saving anything.)

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox:

"If you want to view them with Firefox with this update you would need to go into your preferences and allow locational services with our website. Firefox is automatically designed to block third party cookies and unless you go in and allow them for our website it will not work with this browsers. Google Chrome and Microsoft edge allows for them which is why for our site they are recommend. We did update our website for security reasons which does mean any time there is an update someone using Firefox would have to go in each time to allow locational services for our site each time. That is a design with Firefox that choose to have in place. "

This is from www.firstinternetbank.com

How can I fix this? I could not find how to change "locational services"

Hi,

Firefox keep sites logged in after restart. FF crashed recently and it has happend ever since.

It doesn't happend in other browsers, so I know it's a FF thing.

I use the Bitwarden passwordmanager, but I turned it off, and pages are still logged in after restart.

What can it be?

Thanks!

Im trying to look t messages in a website im a member if. Says my phone and version if firefox need updated. Both have the latest updates but the error msg is still present.

Up until a few years ago it was possible to save new bookmarks to the Bookmarks Menu and they would appear in alphabetical order. This has no longer been the case for me in the last 2-3 years (I regularly check to ensure that I do have the latest version running). When I save a new bookmark it appears right at the end of all the other bookmarks I have. I can view the bookmarks in full alphabetical order when I use Bookmark manager BUT cannot save them permanently in this format. It simply reverts back to the old part sorted list when I try to save a new bookmark. Any help gratefully received.

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings:

not sure what to do now

Hi, Firefox community, A website aimed at providing regional utility services, such as online utility bill inquiries and payments. One of the services is, integrating Fesco Bill, which offers users the ability to check their utility bills online. Ensure that the service works seamlessly on Firefox, My questions are:

Are there specific steps or tools recommended to test the compatibility of such embedded tools with Firefox? How can I optimize external service integrations to ensure they load efficiently and maintain privacy standards for Firefox users?

Any advice or guidance from the community would be greatly appreciated! Thanks in advance for your help.

Best regards,

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

When I click any link in an email (gmail) firefox refuses to take me to the site. Instead I get error messages like error 404 or most recently, the attached which was from a link in an email from my doctor. I opened the same link using brave no problem. I have uninstalled and reinstalled firefox a few times. I have deleted all plug ins. I can open every single one of those links and any other links in brave or any other browser. Not firefox. This is frustrating. Any help would be appreciated.

Everytime when going to youtube with firefox, I get language "dansk" instead of "german" or "swiss german". My firefox: 132.0.2 (64-bit). My language setting in firefox: german My language setting in Windows 11: swiss german

this is very annoying, because I first have to change on the youtube page the language to "german" in order to understand the menu.

In Google Chrome youtube behaves normally.

Hello, I run a website, https://tasbihdigital.net/ , and I've noticed something unusual. When browsing the site using Firefox, some pages seem to load slower compared to other browsers. Has anyone else experienced this, or are there specific troubleshooting steps I can take?

Thanks in advance!

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

اقا یا خانم محترم درود من وصل نمیشوم موزیلا پسورد میخواد درست میدم میگه اشتباه فایر فاکس میخواد درست پسوردرومیدم میگه اشتباه است سه یاچهارشب هست که نمیخوابم که راه اندازی کنم میگه اشتباه است لعنت به ایران که ما توش زندگی میکنیم هزینه اینترنت که نگو فیلتر شکن که نگو وای از این دزدیهای اینها

Hello,

For years I've been able to watch a video in one tab and open a new tab. I could hear the video playing while I opened a new tab. Suddenly today the video pauses as soon as I click away to a NEW tab.

Oddly enough, if I have any other tabs already opened, when I first click on one of those, I can then open a new tab without the video pausing. It's only if I go directly from a YouTube video (that's already playing) that it pauses when trying to open a new tab. Odd.

Why is this happening? and so suddenly? At least I have a work around but this is so weird.

Any ideas out there?

Thanks, Andre'a

BTW - Is "Settings" the best topic? or should I've chosen something else (like Performance)?

I enter the primary password for saved password when starting FF as prompted. It takes password fine and works just fine on sites just as designed and has worked for years. Lately last couple weeks since last update to 132.0.1 I notice a change. I didn't notice before this update. When starting Firefox it asks for primary password which is normal, I enter it and all is fine. I can go to sites and all works fine, passwords and user id are entered when prompted. However, later in the day when I go to a site wanting password, I get the prompt to enter primary password again. That never use to happen, once I entered the primary password, it didn't prompt again unless Firefox was restarted. Has anyone else seen this? Maybe it started and I just didn't notice some time ago. I know it wasn't that long ago the primary password prompt didn't have the little eye so you could see what you typed. I liked that, because FF for whatever reason wasn't always realizing I had the shift key pressed. Now with the eyeball I can see that it doesn't have what I typed, but that is not the problem I am asking about. Below is what Mozilla says about primary password:

Important: After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.

I'm using windows 11. Formerly, I was downloading videos from YouTube to folders on my virtual desktop, with no problem. When selected the video which I wanted to save, a window from File Explorer would open, and I could select where I wanted to store the file. I could select a folder I created, on the desktop, and the file would be saved exactly where I wanted it. Lately, the File Explorer window which opens up, has a different menu, which shows the cloud of One Drive, which wasn't there before, and the only selection for "desktop" is there. The downloads always fail, and I can't even find them on the cloud. The Microsoft techs claim that the problem is with FireFox. How do I get back to normal?