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new tab (+) is not working after upgrading forefox to v 23.0.1

  • 6 отговора
  • 12 имат този проблем
  • 1897 изгледи
  • Последен отговор от PriyaB

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I had firfox version 22 i guess...Now today morning, I upgraded it to v 23. It displayed a message that one of the plug-in is not compatible with it and so wud be disabled. now later on I again downloaded the plug in to check whether its working or not but neither it worked (as I had already guessed) nor its showing in the add-ons or plug-ins.

Now I am not getting why the new tab is not working. Not at all. Its so very annoying. I have googled the question and tried resetting firefox and new tab setting in about:config. But nothing helped.

I think its because of that plug-in as I read somewhere that settings may be getting overridden by one of the faulty add-ons.

Please help.

I had firfox version 22 i guess...Now today morning, I upgraded it to v 23. It displayed a message that one of the plug-in is not compatible with it and so wud be disabled. now later on I again downloaded the plug in to check whether its working or not but neither it worked (as I had already guessed) nor its showing in the add-ons or plug-ins. Now I am not getting why the new tab is not working. Not at all. Its so very annoying. I have googled the question and tried resetting firefox and new tab setting in about:config. But nothing helped. I think its because of that plug-in as I read somewhere that settings may be getting overridden by one of the faulty add-ons. Please help.

Избрано решение

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If you do not keep changes after a restart or otherwise have problems with preferences, see:

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Всички отговори (6)

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Hello PriyaB, Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

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Избрано решение

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If you do not keep changes after a restart or otherwise have problems with preferences, see:

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Thanks

But the problem is still there when I run firefox in safe mode...

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Can you check it in a New firefox profile ?


thank you

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You can check for problems caused by a corrupted localstore.rdf file.

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Thank u ideato and cor-el for all the help. I used the SearchReset extension and everythings fine now. Yeaaah! : D

Thank u so much. I dont know wat or where was the problem though... I didnt find any faulty plug ins or add ons...