Why does update plugin page never come back from checking my status? It just spins.
Using Firefox 22 on Acer Aspire on a dial-up internet connection. Computer alerted me that it could not view e-card and needed to update a plug-in/add-on and went to the Mozilla plugin check and updates page. It just spins, forever, without reporting back the status of my plugins. Tried clearing cache but made no difference.
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What usually happens is that the page loads with the plugin list(s) blank, and as information is retrieved it slots them under up-to-date, out-of-date, and don't-know.
I don't know whether you ran into a temporary glitch, or whether the specific missing or outdated plugin was an issue.
Does it work any better to just load the page directly from a link?
https://www.mozilla.org/plugincheck/
If it's still not working for you, could you try the page in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). Your plugins will still be active and available for research. More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?