We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I can never update firefox because i can never connect to the download server. As a result, I've had to stop using firefox.

  • 1 отговор
  • 6 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

When I try to update firefox, I get a window that says "connecting to the download server" forever.

When I try to update firefox, I get a window that says "connecting to the download server" forever.

Всички отговори (1)

more options

If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.