Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

New version (17) will not run after downloading and installing. Tried twice ...uninstalling between downloads but to no avail. Have re-installled v.15

  • 1 отговор
  • 1 има този проблем
  • 10 изгледи
  • Последен отговор от cor-el

makara
makara
more options

this is really to report what occurred this morning.

since the update to v 17 Firefox would not run d/loaded the new version twice (uninstalling between) but to no avail - the program would not open although Task Manager shows the process running.

have re-installed v 15 so I have a browser.

lack of a way to report such problems is a weakness which needs addressing

this is really to report what occurred this morning. since the update to v 17 Firefox would not run d/loaded the new version twice (uninstalling between) but to no avail - the program would not open although Task Manager shows the process running. have re-installed v 15 so I have a browser. lack of a way to report such problems is a weakness which needs addressing

Всички отговори (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: