Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Why is my screen turning black temporarily, then the screen saver turning blue, when using hotmail?

  • 2 отговора
  • 2 имат този проблем
  • 2 изгледи
  • Последен отговор от goodmanap49

more options

Occasionally, when using Hotmail - specifically, putting the cursor into the email address box - the Mac color wheel starts spinning. This is quickly followed by the entire screen going black for a few moments. This is then followed by the screen returning, but the background screen saver changing from it's default to the blue that ordinarily appears temporarily when I boot up. This doesn't happen all the time, but it does occur. I visited the Apple Store "genius bar" and they checked out my machine. They cleaned up a few disc issues, and it still is happening. Their thought is that this is a Firefox issue, since they've not experienced it thus far, and it hasn't happened when I use hotmail with Google Chrome.

Occasionally, when using Hotmail - specifically, putting the cursor into the email address box - the Mac color wheel starts spinning. This is quickly followed by the entire screen going black for a few moments. This is then followed by the screen returning, but the background screen saver changing from it's default to the blue that ordinarily appears temporarily when I boot up. This doesn't happen all the time, but it does occur. I visited the Apple Store "genius bar" and they checked out my machine. They cleaned up a few disc issues, and it still is happening. Their thought is that this is a Firefox issue, since they've not experienced it thus far, and it hasn't happened when I use hotmail with Google Chrome.

Избрано решение

Tryclear Cookies and Cache and check it again, from History > clear Recent History > Time Range to clear select everything > Details select Cookies and Cache >Clear Now .


thank you

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

Tryclear Cookies and Cache and check it again, from History > clear Recent History > Time Range to clear select everything > Details select Cookies and Cache >Clear Now .


thank you

more options

Unfortunately this didn't work.