Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Mozilla was crashing every few seconds and I couldn't install the update. I removed the old to install the new and now I can't install - getting error messages that close themselves.

  • 4 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от billieh

more options

When I try to install I receive this message:

"Firefox has stopped working A problem caused the program to stop working correctly. Windows will clsoe the program and notify you if a solution is available."

This happens when I select RUN to install Firefox 9.0.1

I removed the old version because it was crashing everytime I tried to use it and it wouldn't let me update with the new.

I HATE IE, and need my Firefox back --- I am dead in the water for work without it.

When I try to install I receive this message: "Firefox has stopped working A problem caused the program to stop working correctly. Windows will clsoe the program and notify you if a solution is available." This happens when I select RUN to install Firefox 9.0.1 I removed the old version because it was crashing everytime I tried to use it and it wouldn't let me update with the new. I HATE IE, and need my Firefox back --- I am dead in the water for work without it.

Избрано решение

Did you verify that the Firefox program folder (C:\Program Files\Mozilla Firefox\) is completely gone?

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

more options

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


more options

I had removed the program. The error is from me trying to reinstall it on my computer.

more options

Избрано решение

Did you verify that the Firefox program folder (C:\Program Files\Mozilla Firefox\) is completely gone?

more options

Yes - it's all gone and i still get the error when I try to install