Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Where is the "add a device" button now?

  • 5 отговора
  • 23 имат този проблем
  • 1 изглед
  • Последен отговор от kakstis1

more options

This latest version of Firefox Sync is not at all user friendly.

I had to reinstall Windows, so obviously I had to download Firefox again and set up all the sync information. I know how it's supposed to work. Got the three lines of codes and went to enter it on my other computer.

The problem? There is no option to "add a device." I just get another three lines of codes. Thinking, "Oh, they must have changed things. Let me click the 'show me how' button," I did just that. But the help page it takes me to is for the old version of Sync and is completely useless to me. I don't have my original sync key because there is no longer an option to retrieve my sync key from "manage account," since there is no "manage account option."

This is effing ridiculous. If anyone can help me, I would really be grateful.

Oh, and here's a hint, Mozilla: Next time you go and change things, update your help docs as well.

This latest version of Firefox Sync is not at all user friendly. I had to reinstall Windows, so obviously I had to download Firefox again and set up all the sync information. I know how it's supposed to work. Got the three lines of codes and went to enter it on my other computer. The problem? There is no option to "add a device." I just get another three lines of codes. Thinking, "Oh, they must have changed things. Let me click the 'show me how' button," I did just that. But the help page it takes me to is for the old version of Sync and is completely useless to me. I don't have my original sync key because there is no longer an option to retrieve my sync key from "manage account," since there is no "manage account option." This is effing ridiculous. If anyone can help me, I would really be grateful. Oh, and here's a hint, Mozilla: Next time you go and change things, update your help docs as well.

Всички отговори (5)

more options

exactly same problem(s) as described above. Trying to set up Firefox sync between windows 7 laptop and new Android device.

more options

Променено на от cor-el

more options

From the original question:

"I don't have my original sync key because there is no longer an option to retrieve my sync key from 'manage account,' since there is no 'manage account option.' "

Again, the help docs have not been updated to the new interface. The question still stands.

more options

same here, described exactly the same. whats up with the wrong solutions too that are posted?

more options

NOBODY KNOWS?????????