Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

The Firefox upgrade yesterday does not allow me to access my e-mail on Tiscali.co.uk

  • 2 отговора
  • 4 имат този проблем
  • 3 изгледи
  • Последен отговор от Chiltern

more options

I can get as far as webmail login, but then, instead of "you have 0 emails or x no. of e-mails in your inbox", the message appears "You have an undefined number of e-mails in your inbox". I cannot access my e-mails nor can I access my address book (contacts).

I can get as far as webmail login, but then, instead of "you have '''0''' emails or '''x''' no. of e-mails in your inbox", the message appears "You have an undefined number of e-mails in your inbox". I cannot access my e-mails nor can I access my address book (contacts).

Всички отговори (2)

more options

This seems to be an issue with the website. Please try to "fake" your useragent string with this extension:

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Set the userstring setting to Firefox4.

Does that help?

Променено на от Svetlana

more options

I have tried the suggestion from Cryllida and am no further forward! Unfortunately, this doesn't solve the problem. I still get as far as the menu for the "Inbox, Compose etc." and instead of being able to read the number of e-mails waiting, I get the message "an undefined number of e-mails". I still cannot open "Contacts" (address book). This has only happened since the upgrade to Firefox 5.0