Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox is not starting on my MacBook.

  • 3 отговора
  • 1 има този проблем
  • Последен отговор от Tomatoshadow2

more options

Firefox is not starting on my MacBook. Recently ran Malwarebytes, but not a problem previously. Getting error message: firefox quit unexpectedly.

Firefox is not starting on my MacBook. Recently ran Malwarebytes, but not a problem previously. Getting error message: firefox quit unexpectedly.

Всички отговори (3)

more options

We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.

  1. Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder.
  2. Open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
  3. Open the 5 most recent files with a text editor and copy the IDs.
  4. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Полезно?

more options

Thank you. Is this what you require?

bpbplist00—??]AnonHostUUID2_?$8D22CA08-7291-83A7-8133-9B9073BF95AE???bplist00—??]AnonHostUUID2_?$F6E38228-BBE8-36FF-96AE-57A916FABAC2??? ?@bplist00—??]AnonHostUUID2_?$43341319-D53E-99B6-AE79-0C3BCAD5F7B6???? @bplist00—??]AnonHostUUID2_?$2286E404-35EF-BAB4-6DE8-2F6F8A1FE398??? @bplist00—??]AnonHostUUID2_?$E8EF0400-8515-76FD-D5DC-6A4230154861???

Полезно?

more options

Did you also try starting Firefox in troubleshooting Mode?

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.