Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Headphones not working with Firefox and only Firefox

  • 3 отговора
  • 2 имат този проблем
  • 83 изгледи
  • Последен отговор от chris1810

more options

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly. So my conclusion is that it is Firefox that is broken. I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly. I restarted my computer and tried the steps again and still got the same results. I also deleted Cookies and Site data from Firefox settings and still no luck. Any suggestions?

Избрано решение

Oh I just figured out the problem, which lies in the Windows Volume Mixer. Somehow, it decided to mute the headphones through Firefox. I have no idea how that happened since I didn't know about the Volume Mixer before and definitely didn't mess with it. But I am glad the issue is fixed.

Thank you for the support!

Прочетете този отговор в контекста 👍 2

Всички отговори (3)

more options

Does it work if the headphone is plugged in before you start Firefox ?

more options

For me, Firefox always uses the default output device for Windows, which I can select using a little speaker icon at the right end of the Taskbar near the clock. I'm not aware of a way that you can change that selection from within Firefox itself or for Firefox only.

more options

Избрано решение

Oh I just figured out the problem, which lies in the Windows Volume Mixer. Somehow, it decided to mute the headphones through Firefox. I have no idea how that happened since I didn't know about the Volume Mixer before and definitely didn't mess with it. But I am glad the issue is fixed.

Thank you for the support!

Променено на от chris1810