Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

New Thunderbird Update is constantly freezing

  • 1 отговор
  • 0 имат този проблем
  • 5 изгледи
  • Последен отговор от Wayne Mery

more options

So I got a notification that there was an update for thunderbird. Not sure which version was on before I upgraded, but the new version now is 102.5.0 (32 - bit).

Anyway, ever since I upgraded it, it constantly freezes then displays the (Not Responding) error message on the top navigation bar and then it suddenly unfreezes and all goes back to normal.

I wouldn't mind the freezing if it didn't interrupt my work, but several times it's happened on me as I was typing an email to a client. I notice that I'm typing and then suddenly, it freezes and won't do anything until it unfreezes.

Please find out what broke it and fix it.

In the meantime, I need to find a previous version and downgrade until you fix whatever is wrong with this version.

Thank you for your kind assistance.

Sincerely,

Jaime Ojeda

So I got a notification that there was an update for thunderbird. Not sure which version was on before I upgraded, but the new version now is 102.5.0 (32 - bit). Anyway, ever since I upgraded it, it constantly freezes then displays the (Not Responding) error message on the top navigation bar and then it suddenly unfreezes and all goes back to normal. I wouldn't mind the freezing if it didn't interrupt my work, but several times it's happened on me as I was typing an email to a client. I notice that I'm typing and then suddenly, it freezes and won't do anything until it unfreezes. Please find out what broke it and fix it. In the meantime, I need to find a previous version and downgrade until you fix whatever is wrong with this version. Thank you for your kind assistance. Sincerely, Jaime Ojeda

Всички отговори (1)

more options

Please start *Windows'* in safe mode with networking enabled win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?