Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Thunderbird 102.2.1 – missing folders in the panel after the update

  • 2 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от krzysztofcrpk

krzysztofcrpk
krzysztofcrpk
more options

Hi, after upgrading the programs to version 102.2.1 after restarting, all folders in the folder panel disappeared. Disabling all add-ons and resetting the bars did not help. I still have all accounts visible in the account settings. I attach a screenshot.

Hi, after upgrading the programs to version 102.2.1 after restarting, all folders in the folder panel disappeared. Disabling all add-ons and resetting the bars did not help. I still have all accounts visible in the account settings. I attach a screenshot.
Прикачени екранни снимки

Всички отговори (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Try this:

Menu icon > Help > More Troubleshooting Information

Under 'Application Basics' - Profile Folder - click on 'Open Folder'

A new window opens showing contents of your 'profile name' folder

Exit Thunderbird now - this is important

Scroll down - delete all of the following files.

  • folderCache.json
  • folderTree.json
  • session.json
  • xulstore.json

Start Thunderbird

check you have this : 'View > Folders > select 'All'

krzysztofcrpk
krzysztofcrpk Задаващият въпроса
more options

Hi Toad, I decided to reinstall Thunderbird earlier. I copied the entire profile folder to another location and in the new profile folder I imported some settings from backups. I was able to restore the vast majority of settings and restore messages and address books. It seems that there was a conflict between my old profile and the new version of Thunderbird.