78.2.2 hangs after startup (win10)
Just got the update to 78.2.2. from 68.x and it crashes about a few seconds after launching, freezing on the main screen. I've tried opening offline mode and safe mode but the same issue. Any suggestions?
Променено на от Wayne Mery
Всички отговори (11)
> That gives a minor improvement in that it's now about 6 or 7 seconds until it crashes.
If you are not seeing the crash reporter, then you are seeing a hang. :)
You can use 68 unsupported, but not ideal of course.
Please copy your profile to a safe location so we can debug this further at some point in the (near) future.
Wayne Mery said
> That gives a minor improvement in that it's now about 6 or 7 seconds until it crashes. If you are not seeing the crash reporter, then you are seeing a hang. :) You can use 68 unsupported, but not ideal of course. Please copy your profile to a safe location so we can debug this further at some point in the (near) future.
Righto, will do. I'm setting up new profile bit by bit.
Is there a file from old profile I can copy which has the application settings in it? i.e. things I set under Tools/Options.
I mean the whole profile directory. Details at https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data
Yup, no worries. I'll keep the old profile.
It's calendars :( After getting my emails all setup in new profile I decided to enable calenders and, you guessed it, all locks up :( Anyway to turn off calenders without loading the application?
Fixed new profile hang by renaming the calendar-data folder under profile. This makes no difference to the original profile issue though.
> This makes no difference to the original profile issue though.
I don't understand this in the context of the first sentence. Removing calendar-data folder, from which profile, didn't help what aspect of what you are seeing?
Spoke too soon ...
Ok, sorted new profile again (I think) - renamed all the addons, deleted calendar-data folder and TBsync folder. All seems to be ok again.
I am never using calendars in Thunderbird again!!!
I remembered I had problems before a year ago with calendars and thunderbird. Always been a nightmare for me.
Wayne Mery said
> This makes no difference to the original profile issue though. I don't understand this in the context of the first sentence. Removing calendar-data folder, from which profile, didn't help what aspect of what you are seeing?
Sorry, removing that folder from original profile didn't fix the problem I had previously.
It has fixed the problem (it too started to hang after I added calendars) in the 2nd profile.