Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I mistakenly deleted the messages in "All Mail". I restored from a backup, but now the message headers appear, then disappear after a second. Help!

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Sea Mac

more options

The restored backup works fine on most accounts, but there are two which have this problem. I think the messages are there, but they will not stay displayed to be clicked on and opened. Once the headers have been displayed and have disappeared I have to restart Thunderbird in order for them to display again. I can send and receive messages, and newly received messages remain displayed.

The restored backup works fine on most accounts, but there are two which have this problem. I think the messages are there, but they will not stay displayed to be clicked on and opened. Once the headers have been displayed and have disappeared I have to restart Thunderbird in order for them to display again. I can send and receive messages, and newly received messages remain displayed.

Всички отговори (4)

more options

SBBusboy said

The restored backup works fine on most accounts, but there are two which have this problem. I think the messages are there, but they will not stay displayed to be clicked on and opened. Once the headers have been displayed and have disappeared I have to restart Thunderbird in order for them to display again. I can send and receive messages, and newly received messages remain displayed.

Try repairing the two "Inboxes" on those two accounts.

First: Right click on the Inbox folder

Select Properties

On the little Panel that pops up: Click the Repair button.

Do it once for each of the "Broken" accounts. Let me know if that helps.


(See these screenshots:)

Променено на от Sea Mac

more options

No, that didn't fix it. The Message headers don't even display now. I fear that I've lost my messages...

more options

Try "Rebuilding the Global Database" as per this very useful page: https://support.mozilla.org/en-US/kb/rebuilding-global-database

I hope your backup of your profile folder is not corrupted ... that wouldn't be too good ...

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#thunderbird:win8:tb68

Променено на от Sea Mac

more options

One other thing to check ... log into the account through Web Mail and see if all of the messages are in the "Trash" folder still, in there.

You might be able to still restore the messages from the Trash Folder IF they haven't been in there too long ... Select All, and then Drag and Drop them back on the Inbox folder.