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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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I can't send emails any more, since yesterday. I get an error message saying, in part "... Requested action not taken: mailbox unavailable Failure sending mail

  • 3 отговора
  • 1 има този проблем
  • 10 изгледи
  • Последен отговор от sfhowes

IanStar
IanStar
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I can't send emails any more, since yesterday. I get an error message saying, "An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable. Failure sending mail. Try again later. Please check the message recipient "[email protected]" and try again"

Interestingly, if I select another email address (gmail in this case) as the sender, it sends OK.

Edit: This has proved to be an intermittent problem! Sometimes I can send test emails to myself, sometimes I can't.

Mail provider: mail.com ISP: ??? USB or wireless tether to mobile phone. Anti-virus: Windows Firewall Windows version: Windows 7 Professional ©2009 Thunderbird 52.9.1 (32-bit)

I can't send emails any more, since yesterday. I get an error message saying, "An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable. Failure sending mail. Try again later. Please check the message recipient "[email protected]" and try again" Interestingly, if I select another email address (gmail in this case) as the sender, it sends OK. Edit: This has proved to be an intermittent problem! Sometimes I can send test emails to myself, sometimes I can't. Mail provider: mail.com ISP: ??? USB or wireless tether to mobile phone. Anti-virus: Windows Firewall Windows version: Windows 7 Professional ©2009 Thunderbird 52.9.1 (32-bit)
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Променено на от IanStar

Всички отговори (3)

amandasey
amandasey
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Get Help here: https://support.mozilla.org/en-US/kb/cannot-send-messages

IanStar
IanStar Задаващият въпроса
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Tried the troubleshooter options above, to no avail. Mail.com suggests it's the SMTP setting in Thunderbird which is causing the (intermittent) problem, and that I should upgrade to Premium.

sfhowes
sfhowes
  • Top 10 Contributor
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According to their website, the smtp settings (for Premium accounts) are smtp.mail.com on port 587, Connection security = none, authentication = password, transmitted insecurely, User name = email address. But another page recommends: smtp.mail.com on port 465, SSL/TLS security, normal password authentication. And yet a third source suggests smtp.mail.com on port 587, STARTTLS security, normal password authentication.

There's no indication their non-Premium service supports mail access with 3rd-party programs like TB. That would explain a 'mailbox unavailable' error.