Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I have tried downloading and installing Adobe Flashplayer and when it comes to install it keeps telling me the Firefox is open when it is closed. Why?

  • 1 отговор
  • 1 има този проблем
  • 6 изгледи
  • Последен отговор от Scribe

more options

I am trying to open a jigsaw puzzle which I have always done with Crazy4Jigsaws and am unable to get the number of pieces to download 52, 192. So I checked my plugins and found the Flash Player was not activated, so I enabled it. When that did not work I tried reinstalling the latest. After downloading Adobe requested I should close Firefox to install the Flash Player and then it would get to 59% and say Firefox was open when it was not.

I am trying to open a jigsaw puzzle which I have always done with Crazy4Jigsaws and am unable to get the number of pieces to download 52, 192. So I checked my plugins and found the Flash Player was not activated, so I enabled it. When that did not work I tried reinstalling the latest. After downloading Adobe requested I should close Firefox to install the Flash Player and then it would get to 59% and say Firefox was open when it was not.

Избрано решение

Hi, you have 2 versions of Shockwave Flash - which can cause problems, so I suggest you remove them both from your machine, then download a new version - it might be a good idea to close FF, then use a different browser to download to your PC.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Прочетете този отговор в контекста 👍 0

Всички отговори (1)

more options

Избрано решение

Hi, you have 2 versions of Shockwave Flash - which can cause problems, so I suggest you remove them both from your machine, then download a new version - it might be a good idea to close FF, then use a different browser to download to your PC.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!