Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Cannot see my inbox, folders & emails

  • 3 отговора
  • 3 имат този проблем
  • 41 изгледи
  • Последен отговор от bobk47

more options

I can no longer see my inbox, including folders & emails for any of my email accounts. I can see everything when I access using Firefox, but not using Thunderbird. Tried re-booting, tried re-installing Thunderbird, no luck. Tried searching the internet for a solution using Bing, could not find a solution. Thunderbird works fine on another pc.. All I see is the Home folder, menu & toll bars, not my inbox.

I can no longer see my inbox, including folders & emails for any of my email accounts. I can see everything when I access using Firefox, but not using Thunderbird. Tried re-booting, tried re-installing Thunderbird, no luck. Tried searching the internet for a solution using Bing, could not find a solution. Thunderbird works fine on another pc.. All I see is the Home folder, menu & toll bars, not my inbox.

Избрано решение

I see something I don't recognize in your screenshot (the bar at the bottom of Thunderbird with all those file icons), so my first suggestions is to:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

If Thunderbird is not working properly with add-ons disabled, then this may help: Recovering a profile that suddenly disappeared

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

Screen shot of Thunderbird

more options

Избрано решение

I see something I don't recognize in your screenshot (the bar at the bottom of Thunderbird with all those file icons), so my first suggestions is to:

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

If Thunderbird is not working properly with add-ons disabled, then this may help: Recovering a profile that suddenly disappeared

more options

I removed the add-on - it was an Extension I found on the site: Mozilla Thunderbird Add-ons - Status Bar, when I removed it & re-started, everything re-appeared. Kind of strange as this add-on worked for several weeks before this problem happened.