Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Thunderbird keeps giving "Not Responding".

  • 7 отговора
  • 8 имат този проблем
  • 12 изгледи
  • Последен отговор от Wayne Mery

more options

After first opening Thunderbird (which actually a while), I click on the first message I want to open, and then go to delete it, but the "circle of death" appears and I get the "not responding" message. Tried repeated restarts of computer and closing/opening program, but it just keeps crashing on the first email I try to delete.

After first opening Thunderbird (which actually a while), I click on the first message I want to open, and then go to delete it, but the "circle of death" appears and I get the "not responding" message. Tried repeated restarts of computer and closing/opening program, but it just keeps crashing on the first email I try to delete.

Променено на от Wayne Mery

Всички отговори (7)

more options

What is your anti-virus software?

Note, 'not responding' is not the same as 'crashing'. It helps to use the correct terminology.

more options

Apparently, I didn't have any. My IT instructed me to download Malwarbytes.

more options
more options

I will say that now it has been working properly for a few hours. Let me work with it for another day as is and see it the problem persists. It seems to come and go.

more options

shamula said

I will say that now it has been working properly for a few hours. Let me work with it for another day as is and see it the problem persists. It seems to come and go.

shamula , is it still good when it is not in safe mode? And you didn't change anything - only thing you did was start in safe mode?

more options

Could not get it into safe mode for some reason. It just seems that I need to open the program and let it sit for a while (weird) and then it operates okay. Seems to take a long time just after starting program to load messages and delete old ones. If I try to do anything during that time, the first like 20 minutes, that when it seizes up.

more options

Then I misunderstood - I thought you had successfully gotten safe mode.

Safe mode is the first step. Perhaps you will need assistance from someone so you can do https://support.mozilla.org/en-US/questions/1145906#answer-933545